1. Introduction
Trimo("Trimo," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we handle personal information when you visit https://trimo-may.vercel.app, create an account, or use our study features (the "Service").
This policy should be read together with our Terms of Service. By using the Service, you acknowledge the practices described here.
2. Information we collect
Information you provide
- Account data: email address, password (stored securely by our auth provider), and optional profile details such as your name
- Study content: topics, questions, links, voice inputs, and other material you submit to generate flashcards, lessons, or playlists
- Communications: messages you send to support
Information collected automatically
- Usage and device data: pages viewed, features used, approximate location derived from IP, browser type, and device identifiers
- Study history: scores, topics, timestamps, and saved sessions linked to your account or stored locally on your device
- Analytics events: actions such as starting a practice session or requesting an AI lesson (via PostHog and similar tools)
- Cookies and local storage: session tokens, theme preferences, and study history when stored in your browser
3. How we use information
We use personal information to:
- Provide, maintain, and secure the Service
- Authenticate you and manage your account
- Generate AI study content you request and save your history
- Process subscriptions and payments where applicable
- Understand usage, fix bugs, and improve features
- Send service related emails (e.g. verification, password reset codes)
- Comply with law and enforce our Terms
We do not sell your personal information. We do not use your study content to train public AI models unless we clearly tell you otherwise and you opt in.
5. Storage, retention, and security
Data is stored on servers operated by our providers, which may be located outside your country. We retain account and study history for as long as your account is active or as needed to provide the Service, resolve disputes, and meet legal obligations.
We use industry-standard measures such as encryption in transit (HTTPS), access controls, and row-level security on user data where implemented. No method of transmission or storage is 100% secure; you use the Service at your own risk.
7. Children
The Service is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us data, contact us and we will delete it where required.
8. Your rights and choices
Depending on your location, you may have the right to:
- Access, correct, or delete personal information we hold about you
- Export your data or object to certain processing
- Withdraw consent where processing is consent-based
- Lodge a complaint with a data protection authority
To exercise these rights, email hello@trimo.app. We may need to verify your identity before responding.
Nigerian users may have additional rights under the Nigeria Data Protection Act and related regulations where applicable.
9. International transfers
If you use the Service from outside the country where our servers are located, your information may be transferred internationally. We rely on appropriate safeguards (such as standard contractual clauses or provider commitments) where required by law.
10. Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. We encourage you to review it periodically.
11. Contact us
Privacy questions or requests: hello@trimo.app.